www.vintageavenue.ch || Handmade Sunglasses & Eyewear | VintageAvenue® Let The Past Seduce Your Present
Frequently Asked Questions
Please read our FAQ before sending us a message.
If an item is damaged when it gets to you, simply contact customer care within seven days of receiving your merchandise. The customer care agent will work with you to return the damaged merchandise and ask if you’d like to place an order for a new pair. There’s no need to wait for your credit or refund to order another pair, but you will not be credited or refunded until the damaged pair is received. The credit will take 3-5 business days (depending on your financial institution).
Standard delivery is free! Second business day is $8.95, while next business day is $17.95.
If you need to ship to multiple addresses, you'll have to place a separate order for each address. [accordion-item title="Can I make a return with a gift receipt?"] You can't get a refund, but you can exchange your gift or receive store credit.
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For purchases online, Sunglass Hut is proud to accept the following: MasterCard Visa American Express Discover PayPal® Sunglass Hut Gift Cards JCB We do not accept: Cash Personal checks Money orders Cash-On-Delivery (C.O.D.)
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